FAQ

Frequently Asked Questions

We get these questions a lot. Here are our best answers…

Am I going to be locked in another long, complicated contract?

Not at all. Our agreements are simple, transparent, and easy to understand – no legalese. You’ll always know exactly what you’re signing up for.

We’re not owned by a national conglomerate, and we don’t play games with your rates. Our service is reliable, our prices are capped, and you get our actual phone number – no call centers or robots.

Absolutely. We serve businesses of all sizes—from small offices to large commercial operations. Even if your volume is modest now, our flexible solutions ensure you’re only paying for what you need today, while staying ready to grow without being locked into an oversized, overpriced package.

Absolutely. We serve businesses of all sizes—even those with heavy waste volumes—using customized dumpster sizeson-time pickups, and flexible service solutions. We scale with your needs, ensuring that no matter how much waste your business generates, you can rely on us for efficient, reliable service every time.

Although this is the minority of cases, it does happen. Some providers entice you with attractive introductory rates. We have heard too many stories of businesses signing long-term contracts with low initial rates only to face significant price increases later on. We protect you with locked rates for the first 12 months and an annual increase cap of 5%.

It depends. Many businesses are surprised to learn their contract has rolled into an auto-renewal period, which may offer a penalty-free way out. If you’re unsure, we’re happy to chat and share what others in similar situations have done.

Can't find an answer to your question?

We’d love to answer it for you personally.