Frequently Asked Questions

We get these questions a lot. Here are our best answers...

Not at all. Our agreements are simple, transparent, and customizable, so you know exactly what you’re signing up for.

We were once in your shoes and understand your concerns. That’s why we deliver transparent pricing with no hidden fees, guarantee on-time pickups (or it’s free if we can’t resolve the issue within a week), and provide local, responsive support—ensuring your waste service is dependable and stress-free every time.

Absolutely. We serve businesses of all sizes—from small offices to large commercial operations. Even if your volume is modest now, our flexible solutions ensure you’re only paying for what you need today, while staying ready to grow without being locked into an oversized, overpriced package.

Absolutely. We serve businesses of all sizes—even those with heavy waste volumes—using customized dumpster sizes, on-time pickups, and flexible service solutions. We scale with your needs, ensuring that no matter how much waste your business generates, you can rely on us for efficient, reliable service every time.

Although this is the minority of cases, it does happen. Some providers entice you with attractive introductory rates. We have heard too many stories of businesses signing long-term contracts with low initial rates only to face significant price increases later on. We protect you with locked rates for the first 12 months and an annual increase cap of 5%.

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